Terms of Service

Terms of Service

Last updated: 23 June 2026

These Terms of Service (“Terms”) govern your access to and use of joandrew.com.sg (the “Site”), operated by J.A.COSMEHEALTH (“Jo Andrew”, “we”, “our”). By accessing or using the Site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old (or have the consent of a parent or legal guardian) to place an order on this Site. By placing an order, you represent that you meet this requirement.

2. Account Registration

To access certain features (such as viewing order history), you may create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately if you suspect any unauthorised access.

3. Products and Pricing

  • All product images, descriptions, and prices are provided in good faith and are subject to change without notice.
  • Prices are displayed in Singapore Dollars (SGD) and are inclusive of GST where applicable.
  • We reserve the right to refuse or cancel any order, including but not limited to orders that appear to be placed by dealers, resellers, or distributors, or in cases of pricing errors.

4. Orders and Payment

  • By placing an order, you make an offer to purchase the product(s) subject to these Terms. We may accept or decline your offer at our discretion.
  • Payment must be received in full before orders are dispatched.
  • We accept payment via the methods displayed at checkout (currently bank transfer, PayNow, and major credit/debit cards via our payment gateway).

5. Shipping and Delivery

Please refer to our Shipping Policy for full details on delivery areas, timeframes, and fees.

6. Returns and Refunds

Please refer to our Refund Policy for information on returns, exchanges, and refunds.

7. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, and product descriptions — is the property of Jo Andrew / J.A.COSMEHEALTH or our licensors and is protected by Singapore and international copyright laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws.
  • Submit false, misleading, or fraudulent information.
  • Attempt to gain unauthorised access to the Site, other accounts, or computer systems.
  • Interfere with or disrupt the Site or its security features.

9. Limitation of Liability

To the maximum extent permitted by law, Jo Andrew shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased. Our total liability for any claim arising from a purchase shall not exceed the purchase price of the product(s) giving rise to the claim.

10. Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising from or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Singapore.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

J.A.COSMEHEALTH
7 Temasek Boulevard, #12-07 Suntec Tower One
Singapore 038987
Email: Joandrewkorea@gmail.com
Phone: +60 163234635

Scroll to Top