Get in touch
WhatsApp is fastest.
WhatsApp is fastest.
Email is best for paper trails.
We’re a small shop in Singapore, every message is answered by a real person during <BUSINESS_HOURS>.
WhatsApp · fastest
<WHATSAPP_NUMBER>
Usually replies in a few hours, <BUSINESS_HOURS>
Email · for paper trails
hello@joandrew.com.sg
Order issues, refunds, business enquiries. Replies within a day.
Phone · same as WhatsApp
<WHATSAPP_NUMBER>
If we don’t pick up, leave a voicemail or WhatsApp instead.
Press & partnerships
partnerships@joandrew.com.sg
Bloggers, journalists, brand partners. Use “Press” or “Partnership” in subject.
Hours
When we’re actually here
We’re in Singapore. If you’re messaging from another timezone, plan around these.
| Monday – Friday | <BUSINESS_HOURS> |
|---|---|
| Saturday | <BUSINESS_HOURS> WhatsApp only, slower replies |
| Sunday & public holidays | Closed Email checked on the next business day |
JA
Where we ship from
A small warehouse in <WAREHOUSE_CITY>
We’re online-only, no retail store. Our warehouse is in <WAREHOUSE_CITY>; we don’t accept walk-ins.
Wholesale enquiries (10+ units, ongoing re-supply): wholesale@joandrew.com.sg. We don’t have a public catalogue yet.